American Express Off Campus Hiring Fresher For TCPS Analyst | Gurgaon
American Express is hiring freshers for the role of TCPS Analyst in Gurgaon through its off-campus recruitment drive.
Job Details:
- Role: TCPS Analyst
- Location: Gurgaon
- Qualification: BE/B.Tech
- Experience: 0-3 years
- Work Environment: 24/7 customer-facing role
Responsibilities:
- Managing inbound customer and seller calls for prepaid products like Gift Cards and Traveler’s Cheques.
- Handling claims for lost/stolen traveler’s cheques.
- Processing refund requests and excessive balance cases.
- Conducting root cause analysis of customer escalations.
Skills Required:
- Good oral and written communication skills in English.
- Strong listening and decision-making skills.
- Ability to work under pressure and meet deadlines.
What's Your Reaction?
