Barclays Off Campus Hiring Fresher For Specialist Customer Care Support | Noida
Barclays Off Campus Drive : Barclays Off Campus hiring fresher for Specialist Customer Care Support Role for Graduate / Post-Graduate degree and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Barclays :
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Job Description :
To support the Specialist Customer Care team by providing exceptional customer service while resolving more complex customer needs/requests.
Job Title : Specialist Customer Care Support
Job Type : Full Time
Location : Noida
Experience : Fresher – 2 Years
Role and Responsibility :
- Support the provision of customer service through various communication channels including chat, email and phone.
- Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires.
- Collaboration with teams across the bank to align and integrate customer care processes.
- Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas.
- Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Education and Skills :
- 0-24 months of relevant experience
- Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
- Experience of working in BPO/KPO
- Flexibility in hours of work and ability to work changing shifts patterns
- Effective communication, including questioning skills
How To Apply Barclays Off Campus Drive??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
What's Your Reaction?
